We Drive Results - An Expert Marketing Agency – Who We Are
We’re more than an agency. We’re a Marketing Services consultancy with expertise from organizational transformation to strategy, creative, production, and measurement.
Tier One Solutions is a women and employee-owned marketing consultancy helping emerging and transitioning brands sell more. Diversity is our strength, and collaboration and transparency define us—we share success with our teams and communities.
From marketing operations strategy to creative design and omnichannel execution, we deliver tailored solutions by actively listening and engaging experienced professionals.
We bring Big Agency Smarts with a Small Agency Heart—nimble, effective, and free of cookie-cutter solutions or unnecessary overhead.
The Tier One Solutions collective is led by some of the best minds in the business. We are a collective of strategists, creators, innovators and thoughtful disruptors with a legacy of success. We bring together over two centuries of collective experience on local, national, and global stages. Meet the intelligent marketers who make Tier One Solutions a bold and independent agency ready to make a transformative impact for your brand.
Founder & Chief Executive Officer
Cynthia Ward
Co-founder & Chief Operating Officer
Lyndon Neal
Madison Jordan
Marketing Director
Danielle Henry
Project Management Director
Sarah Wheeler
Partner, Client Services
Sarah Telgarsky
Partner, Client Strategy
Travis Richter
Technology Solutions Director
Chris Beley
Retail Shopper Activation Director
Kyle Falbee
Creative Operations Director
Amanda Ruth
Client Services
Victoria “Tori” Poland
Marketing Intern
Erin Carter
Summer Marketing Intern
Together, these tell a story. Tier One Solutions helps you share your story with the world.
Cynthia Ward, Founder & CEO
- Do the right thing. Always.
- Clients drive our decisions.
- Collaborative, respectful, & transparent.
- Share the rewards of our success.
- Intentional mentoring & amplification.
- Wellness, diversity, & sustainability.
- Contribute to our communities.
We listen to truly understand. We offer our undivided attention, staying fully present and engaged, to truly understand what our clients’ needs are and what direction we need to head.
We take immense pride in the quality of everything we touch. We constantly push beyond “good enough.” Each piece of work is scrutinized, asking ourselves: Is this the best we can offer? Resourcefulness is at the core of what we do, because without delivering value, our business can’t thrive.
As a certified employee-owned business, we encourage and strongly believe in values that share the rewards of our success with our employees. Each year, we set aside 5% of profits for employees in addition to offering a robust benefits package.
We believe in the power of constant growth, always aiming to be better tomorrow than we are today. Which is why collaborative mentorship is built in the design of our business. When we work together to raise each other up, there is no limit to heights we can reach.
We have one foot in the present and the other firmly planted in the future. Always prepared, we’re committed to learning and improving to stay ahead of the curve. In a fast-changing world we do the work to ensure we minimize harm—environmentally and socially—through volunteering, internal programs, and education.
Our value stems from the impact we create through our work and service. It is just as important to us to take care of the communities we live and operate in as it is to take care of our business itself. We believe when we give back, everyone benefits.
Our commitment to doing what’s right guides every action and decision we make, especially when no one’s watching. We uphold honesty and transparency as the foundation of strong, trusting relationships.
Women Owned.
At Tier One Solutions, diversity, equity, and inclusion are not just values we hold but the cornerstone of our mission. We recognize that our strength lies in the diversity of our people, perspectives, and partnerships. Our very name reflects this commitment: ‘Tier One’ refers to the highest level of partnership with organizations that prioritize diversity, aligning us with entities that share our vision for a more inclusive future. As a certified business through the
Women’s Business Enterprise National Council
(WBENC), we are proud to contribute to the growth and empowerment of underrepresented communities.
to listen.
It’s possible.
Sales, content, marketing, and delivery
can all be integrated into a single seamless strategy. Reach out to the team at 816.330.7979 or click to schedule an appointment.
